We are a leading NZ insurance company. We began our relationship with Credit Consultants by utilising their debt recovery service.
As our partnership has evolved, we have also made use of Credit Consultants Early Collection Calling service, which we use to contact our customers who have stopped making premium payments.
As a trusted partner to our business, the calls made by Credit Consultants are made in our name, with customer retention being our required key outcome.
Credit Consultants has not only assisted with customer retention, but has helped improve our cash flow position, not to mention savings in staff costs.