Success Stories

We are a leading NZ insurance company. We began our relationship with Credit Consultants by utilising their debt recovery service.

As our partnership has evolved, we have also made use of Credit Consultants Early Collection Calling service, which we use to contact our customers who have stopped making premium payments.

As a trusted partner to our business, the calls made by Credit Consultants are made in our name, with customer retention being our required key outcome.

Credit Consultants has not only assisted with customer retention, but has helped improve our cash flow position, not to mention savings in staff costs.

How our clients rate us

I had a debt that I didn’t even know I had incurred. The staff at Total Credit Solutions were extremely professional and helped me to ensure the debt was repaid immediately. I own a small to medium-size business and because of my previous dealings with Total Credit Solutions, am now using them to collect my debts.

Client

Solutions Tool Kit

    Credit Control

    Manage customer credit more effectively and create a seamless customer experience test

    • Credit control for every step of the customer credit cycle
    • We act as you, embodying your company's brand voice
    • Early collection calling provides proactive support and ensures customer retention
    • Location is not an issue - we can work globally with international clients

    Contact Centre Services

    Have our experienced team as your customers’ point of contact.

    • Customer call centre that speaks in your voice
    • Early collections to encourage repayment
    • Positive customer experiences to aid retention